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How to check your iPhone’s service history and which parts were used to repair it



Apple has introduced a new feature as a part of the iOS 15.2 update that gives users a convenient way to see what repairs if any, have been done on an iPhone and if the parts of genuine Apple parts. Below we will guide you through a step-by-step how to guide on how to do it yourself.

How to check your iPhone service history

Note: different generations of iPhone will show more or fewer details for battery, display and camera replacements. Specifically, iPhone 12 and iPhone 13 will show details for the battery, the display and camera, whereas iPhone 11 will show if a battery and display has been replaced. If you are still holding onto your iPhone Xs or Xr, then all you will see is if the battery had been replaced.

  1. Make sure you have updated your iPhone to iOS 15.2 or later,
  2. Open the Settings app on your iPhone
  3. Select General
  4. Select About
  5. Under your serial number at the top, under Parts and Service History you can see any parts that were repaired
  6. If any parts appear here, you can select them to see more details
  7. Additionally, you can select Learn more to see even more details about each replacement
  8. Note: If your iPhone hasn’t had any repairs, the Parts and Service History section will not appear.

A former industry insider and tech industry enthusiast.